Effective Date: June 3, 2026

Terms of Service of Zanzs Electronics Trading L.L.C.

Welcome to Zanzs Electronics Trading L.L.C. (“Zanzs”, “Company”, “we”, “our”, or “us”).

These Terms of Service (“Terms”) govern your access to and use of our website, products, services, communications, software platforms, applications, and related offerings (collectively, the “Services”).

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, you should not use our Services.

1. Company Information

Zanzs Electronics Trading L.L.C. is a company operating in the United Arab Emirates and engaged in electronics trading, customer support, communications services, digital solutions, and related business activities.

2. Eligibility

By using our Services, you represent and warrant that:

  • You are legally capable of entering into binding agreements.
  • The information you provide is accurate and complete.
  • You will comply with all applicable laws and regulations.
  • You have authority to act on behalf of any organization you represent.

3. Scope of Services

Our Services may include:

  • Electronics trading and distribution
  • Product inquiries and quotations
  • Customer support
  • Messaging services
  • Online platforms and portals
  • CRM-related services
  • AI-assisted communications
  • Marketing communications
  • Digital tools and business solutions

We reserve the right to modify, suspend, or discontinue any Service at any time without prior notice.

4. User Responsibilities

You agree to use our Services lawfully and responsibly.

You shall not:

  • Violate applicable laws or regulations.
  • Submit false or misleading information.
  • Interfere with the operation of our Services.
  • Attempt unauthorized access to systems or accounts.
  • Upload malicious code, malware, or harmful content.
  • Use our Services for fraudulent purposes.
  • Impersonate another individual or organization.
  • Circumvent security measures or restrictions.

We reserve the right to suspend or terminate access for violations of these Terms.

5. Accounts and Access

Certain Services may require account registration.

You are responsible for:

  • Maintaining the confidentiality of login credentials.
  • Restricting unauthorized access to your account.
  • All activities conducted through your account.

You must notify us immediately if you believe your account has been compromised.

We may suspend or terminate accounts that violate these Terms or pose security risks.

6. Orders, Quotations, and Transactions

Any quotations, proposals, pricing information, or product availability displayed through our Services are subject to change without notice unless expressly agreed in writing.

Orders are subject to:

  • Product availability
  • Verification procedures
  • Internal approval processes
  • Applicable laws and regulations

We reserve the right to refuse or cancel orders where necessary.

7. Pricing and Payments

Unless otherwise stated:

  • Prices may be quoted in AED, USD, or other applicable currencies.
  • Taxes, duties, shipping charges, and related fees may be additional.
  • Payment obligations must be fulfilled according to agreed terms.
  • Late payments may result in suspension of services or additional charges where permitted by law.

8. Communications

By contacting us or providing contact information, you agree that we may communicate with you regarding:

  • Orders
  • Services
  • Support requests
  • Operational updates
  • Account-related matters
  • Business communications

Communications may occur through:

  • Email
  • Telephone
  • WhatsApp
  • SMS
  • Website notifications
  • Other approved communication channels

Marketing communications may be subject to applicable consent requirements and opt-out options.

9. Artificial Intelligence and Automated Features

Certain Services may utilize artificial intelligence (“AI”), machine learning systems, workflow automation, or automated processing technologies.

AI-generated content may:

  • Contain inaccuracies
  • Be incomplete
  • Require human review
  • Be subject to limitations inherent in automated systems

Users remain responsible for evaluating information provided through AI-assisted interactions before relying upon it.

We do not guarantee the accuracy, completeness, or suitability of AI-generated outputs.

10. Intellectual Property

All content, materials, software, designs, trademarks, logos, graphics, text, documentation, and technology associated with our Services are owned by or licensed to Zanzs Electronics Trading L.L.C.

Nothing in these Terms transfers ownership of intellectual property rights to users.

You may not:

  • Copy
  • Modify
  • Distribute
  • Reverse engineer
  • Reproduce
  • Commercially exploit

any part of our Services without prior written authorization.

11. User Content

Where users submit content, including inquiries, messages, files, feedback, reviews, or communications:

  • You retain ownership of your content.
  • You grant us a non-exclusive, worldwide, royalty-free license to use, process, store, and transmit such content solely for operating and improving our Services.
  • You represent that you have the necessary rights to provide such content.

We may remove content that violates these Terms or applicable laws.

12. Third-Party Services

Our Services may integrate with or link to third-party providers, including:

  • Messaging platforms
  • Payment providers
  • Cloud infrastructure providers
  • Analytics providers
  • Social media platforms
  • Business software providers

We are not responsible for the availability, content, or practices of third-party services.

Your use of such services may be subject to separate terms and policies.

13. Service Availability

We strive to maintain reliable Services but do not guarantee uninterrupted availability.

Services may be affected by:

  • Maintenance
  • Updates
  • Technical failures
  • Third-party outages
  • Network interruptions
  • Security incidents

We may temporarily suspend access when necessary for operational, security, or legal reasons.

14. Disclaimer of Warranties

To the fullest extent permitted by law, our Services are provided on an “as is” and “as available” basis.

We make no express or implied warranties regarding:

  • Availability
  • Reliability
  • Accuracy
  • Performance
  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement

We do not guarantee that Services will be error-free, uninterrupted, or free from harmful components.

15. Limitation of Liability

To the maximum extent permitted by law, Zanzs Electronics Trading L.L.C., its directors, employees, affiliates, and partners shall not be liable for:

  • Indirect damages
  • Consequential damages
  • Special damages
  • Incidental damages
  • Lost profits
  • Lost revenue
  • Business interruption
  • Data loss

arising from or relating to the use of our Services.

Where liability cannot be excluded, our aggregate liability shall be limited to the amount paid by the user to us for the relevant Service during the twelve (12) months preceding the claim.

16. Indemnification

You agree to defend, indemnify, and hold harmless Zanzs Electronics Trading L.L.C., its affiliates, directors, officers, employees, and agents from any claims, damages, liabilities, losses, costs, and expenses arising from:

  • Your use of the Services
  • Violation of these Terms
  • Violation of applicable laws
  • Infringement of third-party rights

17. Privacy

Your use of our Services is also governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, and protect personal information.

18. Termination

We reserve the right to suspend, restrict, or terminate access to our Services at our sole discretion where:

  • These Terms are violated.
  • Security concerns arise.
  • Legal obligations require action.
  • Continued access may create operational risks.

Termination does not affect rights and obligations accrued prior to termination.

19. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts of the United Arab Emirates, unless otherwise required by applicable law.

20. Changes to These Terms

We may revise these Terms from time to time.

Updated versions will be published on this page together with the revised effective date.

Continued use of our Services after changes become effective constitutes acceptance of the updated Terms.

21. Contact Information

For questions regarding these Terms, please contact:

Zanzs Electronics Trading L.L.C.

Email: sales@zanzselectronics.com

Phone: +971 56 607 3998

Address: Dubai Tower, Bani Yas, Deira, Dubai

United Arab Emirates

By accessing or using our Services, you acknowledge that you have read, understood, and agreed to these Terms of Service.